Shaare Zedek is increasingly recognized as an internationally known and respected center of 21st century medicine. The hospital is made up of doctors, nurses, researchers, patients, families and donors. Each have a unique story to share about their experience at “the hospital with a heart.” Please read our inspiring donor and patient success stories. Please feel free to reach out to us, so that we may share your individual story.
One Canadian Family’s Visit to Shaare Zedek
On a recent visit to Israel in July, the Solursh family toured the hospital with their two daughters and were very impressed with its complexity, attention to detail, and a constant pursuit of excellence.
As Tamara recently shared, “I believe the hospital has a very unique approach to patient care, especially in the context of the children’s hospital. It is a holistic approach, one that takes into account all aspects of the patient. They don’t just talk the talk of ‘holistic medicine’, they walk it. The attention to detail is noticeable when you walk in as it doesn’t smell like a hospital, paint colours invite you in, there is a children’s zoo in the children’s hospital, the authenticity and empathy of each medical clown they hire, and Muslim cleaners who take such pride in their work that even during Ramadan they were able to receive accreditation.”
We are very grateful to the Solursh family whose support over the years has included funding of a Pediatric Nephrology Creative Arts Area in the new Wilf Children’s Hospital.
After arriving in Canada in 1948 following the war, a young Mark Nusbaum and his family settled in Halifax. He enrolled in the dentistry program at university and married his late wife Edith Juda in 1960. Dr. Nusbaum enjoyed a successful career in dentistry, is a businessman and philanthropist who supports several local hospitals, educational and Israeli charities.
Dr. Nusbaum recently dedicated the gift of two oral surgery chairs and equipment for the oral surgery department at Shaare Zedek Medical Center in Jerusalem in loving memory of his late wife Edith. In the photo taken at Shaare Zedek in July, Dr. Nusbaum is surrounded by his loving children and grandchildren. He is blessed with 4 daughters and 23 grandchildren.
We are very grateful to the Nusbaum family for their very generous gift which benefits the newly established unit for Oral and Maxillofacial Surgery.
Michael, his wife Rochelle and daughter Shayna, visited the hospital recently to see the plaque recognizing an estate gift from Michael’s uncle, Joseph Kerzner, which provided a single-bed room in the Stroke Unit as part of the Helmsley Neurological Institute. Over 1200 cases of strokes have been treated in the Institute since opening. The Kerzner family has ensured that thousands of stroke patients will receive world class medical care.
Donors Andy and Marjorie Gann toured the hospital recently. The Gann’s generous gift of a patient monitor is in appreciation of the doctors and nurses who provided their daughter Eleanore with excellent care while she was a patient.
Donors, Jack Feintuch and John Kaplan attended a dedication of a Pediatric X-Ray Room located in our Pediatric Emergency Area which was made in memory of Joseph and Faye Tanenbaum. The dedication was attended by, Professor Jonathan Halevy , Director General of SZ, who hosted the dedication, Professor Yechiel Schlesinger– Head of the Wilf Children’s Hospital, Dr. Matti Erlichman – Head of Pediatric ER, Dr Ofer Binyaminov – Head of Imaging , Dr Ruth Cytter-Quint– Head of Pediatric Imaging, Shlomi Hazzan – Chief Technician responsible for all imaging equipment in the hospital, Matti Hoffman – Chief Pediatric Imaging Technician, Avraham Harari– Deputy Director of SZ for Administration , Gadi Ilan – Deputy Director of SZ for Administration, and additional staff.
During the dedication, Dr Binyaminov spoke about the current expansion of the imaging facilities in Shaare Zedek and the importance of having essential diagnostic tools, such as a new X-Ray room adjacent to the busy Pediatric Emergency Room.
Previous Stroke Patient Knows That Every Second Counts When Stroke Strikes
Loretta and Roy Tanenbaum have been loyal supports of Shaare Zedek Medical Center in Jerusalem for over 20 years now. Their connection to Shaare Zedek began when their son was born and subsequently treated in the hospital’s Neonatal Intensive Care Unit. The ties were strengthened when several of their grandchildren were born at Shaare Zedek many years later.
Recently, when Roy and Loretta learned about the plans to open a new Brain Center at Shaare Zedek from our newsletter, they felt compelled to help and find out more. The news resonated with the Tanenbaum’s as Roy suffered a stroke in January 2012 and was fortunate to make a full recovery thanks to the quick response from a Canadian hospital team. The Tanenbaum’s experienced first-hand how important it is to react quickly in an instance of stroke and how immediate treatment can save a life.
Learning that Shaare Zedek is raising funds toward the $15 million needed to open the new Brain Center at the hospital struck a chord with Loretta and Roy. Their recent gift of an Intracranial Suction Set for the hospital’s neurosurgery department will help save lives. With their long-lasting fondness for Shaare Zedek and their personal experience, they felt that supporting such a worthy cause was a perfect fit.
One Patient’s Recent Experience at Shaare Zedek
On an erev Shabbat this past August in Israel, I experienced some back pain and a slight headache. The next day however, I could hardly bend over to get out of bed. Feeling feverish, I passed out a few times after which I went to seek medical care at an emergency after-hours clinic. There, I was given fluids for dehydration, advised to increase my iron levels and sent home, though my condition had not improved.
The next morning, after passing out again, I went to Shaare Zedek Medical Center in Jerusalem, for emergency treatment. The next two weeks I remained in hospital, where I underwent many tests and received I. V. antibiotic treatment for a very dangerous Strep A infection in my blood.
What I experienced, in a department that was filled to capacity with patients, were nurses and doctors who always treated each patient with respect and compassion. I always felt that the doctors took time to listen and explain things to me, even when they were pressed for time. In the moment, when a doctor was with me, I was made to feel like I was the only patient on their mind.
There are two nurses working in a department with approximately 30 patients. While the nurses are extremely busy caring for an overwhelming number of patients, they maintained a friendly and warm demeanour, even for those patients who were more challenging or demanding. I was impressed that my nurses would provide even the littlest things to help me and other patients, feel as comfortable as possible, and they never revealed how overworked and exhausted they must have felt.
One of our nurses, Na’ama, even went so far as to offer her daughter to provide overnight babysitting services for my children, so that my husband could be with me at the hospital. Her offer went above and beyond her professional responsibilities and demonstrated the sincere and heartfelt care that I received.
There were three significant highlights which resonated most about the care that I received as a patient at Shaare Zedek. I was extremely impressed by the excellent medical care and level of professionalism from the staff and physicians. Each doctor consulted with a team of specialists to provide not only a patient centred approach to my care, but a truly comprehensive and holistic experience. They arranged for my tests, MRI, CT, ultrasounds, heart echo, and abdominal fluid drain to happen quickly in order to avoid any delay which might have otherwise caused the infection to spread or increase in severity. There were many doctors who followed my progress, checking in to ensure that my condition was improving.
Another standout was the pluralism of the hospital. The staff and patients come from every sector of Israeli society. Jewish, Christian, and Muslim medical staff, from the most secular to the most strictly observant, who care for patients from every possible background: Secular Jews, Chareidi Hassids, Korean tourists, Bedouins, Palestinians, Israeli Arabs, Christians, and even prisoners in leg shackles, will all receive the same world-class medical care. Despite how sick I felt, I experienced a great surge of pride to be an Israeli and a sense of hope for a society that could be modelled after the outstanding co-existence which is evident at Shaare Zedek Medical Center.
Finally, what I found most impressive was how significant and important I was made to feel by all the staff. I was treated like a person, not just a patient. Doctors remembered me and my medical history; nurses anticipated my needs to make me more comfortable, and even the nutrition staff worried when I didn’t eat. In spite of an obvious lack of resources including wheelchairs, nursing staff and state of the art hospital beds, Shaare Zedek provided excellence in patient care and should be credited with saving my life.